Privacy Policy

Effective Date: September 18, 2025

Local Edge Marketing Co. ("we," "our," or "us") respects your privacy and is committed to protecting personal information processed through our Customer Relationship Management (CRM) platform. This Privacy Policy explains how we collect, use, and protect information when providing services to real estate professionals ("Agents") and their clients ("Consumers").

1. Information We Process

We process personal information that may include:

• Name
• Phone number
• Email address
• Property details and preferences
• Message content

This information may be:

• Entered directly into our platform by an Agent
• Imported from third-party lead sources such as Zillow, Realtor.com, or other real estate websites where Consumers have provided consent to be contacted

2. How We Use Information

We process personal information to:

• Facilitate communication between Agents and Consumers via SMS, email, or phone
• Deliver property alerts, showing confirmations, and other real estate-related updates
• Maintain records for compliance and service quality
• Improve the functionality of our platform

3. How We Share Information

We do not sell or rent personal information.

We may share information only:

• With the Agent or brokerage that the Consumer contacted or consented to hear from
• With service providers that help us deliver our platform (e.g., hosting, messaging, analytics)
• If required by law or to protect rights, safety, or property

4. Opt-Out and Communication Preferences

• Consumers may opt out of SMS communications at any time by replying STOP to a message.
• They may also request removal of their information by contacting the Agent directly or emailing us at Admin@localedgemarketingco.com.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined above or as required by law. Agents control how long lead data remains in their accounts.

6. Security

We use administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure. While we take reasonable measures, no transmission or storage system is 100% secure.

7. Third-Party Lead Sources

If personal information is provided to us from a third-party site such as Zillow or Realtor.com, the collection and initial consent are governed by that site's privacy policy. Our platform processes the information in accordance with this Privacy Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top will indicate the latest revision. Continued use of our platform after changes constitutes acceptance of the updated policy.

9. Contact Us

For questions about this Privacy Policy, contact us:

• Email: Admin@localedgemarketingco.com
• Phone: (330) 319-4744
• Address: 526 S Main St, Akron, OH 44311